Your Privacy Matters
At Noventra General Trading FZE LLC ("Noventra Store," "we," "us," or "our"), we value your trust and are committed to protecting your personal information. As a company officially registered with the Ajman NuVentures Centre Free Zone, UAE (Trade License No. 2627815449888), we operate with full transparency and take your privacy seriously across every category we serve — from electronics and home appliances to kitchen essentials, food staples, and fashion.
This Privacy Policy explains what information we collect, how we use it, and how we protect it whenever you shop with us.
Information We Collect
To process your orders and provide you with the best possible shopping experience, we may collect:
- Personal details — your name, phone number, email address, and shipping/billing address.
- Order and payment information — details related to your purchases, order history, and payment transactions (processed securely through our payment partners).
- Device and browsing data — basic technical information such as IP address, browser type, device type, and cookies.
We only collect what is necessary to serve you better — nothing more.
How We Use Your Information
Your information helps us to:
- Process, confirm, and deliver your orders accurately and on time.
- Provide responsive customer support for any product across our tech, home, kitchen, food, or fashion collections.
- Send order confirmations, shipping updates, and important account notifications.
- Improve our website, product offerings, and overall shopping experience.
- Maintain accurate records as required under UAE trade and commercial regulations.
We never sell, rent, or trade your personal information to third parties for marketing purposes.
Sharing Your Information
We only share your information when necessary to operate our business and fulfill your order, including with trusted partners such as:
- Payment processors — to securely handle transactions.
- Shipping and logistics partners — to deliver your orders.
- Our e-commerce platform provider — to operate and maintain the store.
All third parties we work with are required to handle your data responsibly and use it solely for the purpose of completing your order.
Cookies
We use cookies to enhance website performance, remember your preferences, and improve your overall browsing experience. You can manage, disable, or delete cookies at any time through your browser settings.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. While no online platform can guarantee absolute security, we continuously work to safeguard your data.
Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal and operational requirements.
To exercise any of these rights, simply contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable UAE regulations. Any updates will be posted on this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, we're happy to help.
Noventra General Trading FZE LLC Trade License No. 2627815449888 | Ajman NuVentures Centre Free Zone, UAE 📞 WhatsApp: +971 56 277 9487 ✉️ Email: sahilabidsiddiqui@gmail.com
Thank you for trusting Noventra Store. Your privacy and security will always remain our priority.