Welcome to Noventra Store
These Terms of Service ("Terms") govern your access to and use of the Noventra Store website, operated by Noventra General Trading FZE LLC, a company officially registered with the Ajman NuVentures Centre Free Zone in the Emirate of Ajman, United Arab Emirates. By accessing our website or placing an order, you agree to be bound by these Terms. Please read them carefully before shopping with us.
Orders
- All orders placed through Noventra Store are subject to confirmation and product availability.
- We reserve the right to cancel, refuse, or limit any order that appears inaccurate, suspicious, fraudulent, or in violation of these Terms.
- An order confirmation does not guarantee final acceptance until payment and stock availability are verified.
Pricing
- All prices are displayed in AED and are inclusive of applicable taxes unless stated otherwise.
- Prices, promotions, discounts, and product availability are subject to change at any time without prior notice.
- In the rare event of a pricing error, we reserve the right to correct it and notify you before processing your order.
Product Information
- We make every effort to ensure that product descriptions, specifications, and images across all our categories — tech, home appliances, kitchen appliances, food staples, and fashion — are accurate and up to date.
- Minor variations in color, texture, or appearance may occur due to lighting, photography, or individual screen/display settings.
- Product availability may vary and is not guaranteed until an order is fully confirmed.
Shipping & Delivery
- Delivery timeframes provided at checkout are estimates only and may vary due to courier schedules, high demand, or unforeseen circumstances.
- Customers are responsible for providing complete and accurate shipping information. Noventra Store is not liable for delays or delivery failures resulting from incorrect address details.
Returns & Replacements
- Returns or replacements are accepted for items that arrive damaged, defective, or incorrect, in accordance with our Return & Refund Policy.
- All claims must be submitted within 7 days of delivery, accompanied by a clear, unedited unboxing video showing the condition of the product upon arrival.
- Items must be returned in their original condition and packaging unless otherwise specified.
Intellectual Property
All content on this website — including text, product descriptions, images, logos, branding, and graphics — is the exclusive property of Noventra General Trading FZE LLC and is protected under applicable intellectual property laws. No content may be copied, reproduced, distributed, or used in any form without our prior written permission.
Limitation of Liability
Noventra Store strives to provide accurate information and a reliable shopping experience. However, we are not liable for indirect, incidental, or consequential damages arising from the use of our website or products, except as required under applicable UAE law.
Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates and the regulations of the Ajman NuVentures Centre Free Zone. Any disputes arising under these Terms shall fall under the jurisdiction of the competent courts of Ajman, UAE.
Changes to These Terms
We may update or revise these Terms of Service at any time to reflect changes in our business practices or applicable regulations. Any changes become effective immediately upon publication on this website. Continued use of our website after changes are posted constitutes your acceptance of the updated Terms.
Contact Us
If you have any questions about these Terms of Service, we're here to help.
Brand Name : Noventra General Trading FZE LLC
Trade License No : 2627815449888
Business Adress : Amber Gem Tower Sheikh Khalifa Street, Ajman, United Arab Emirates
WhatsApp : +971 56 277 9487
Email: sahilabidsiddiqui@gmail.com
Thank you for choosing Noventra Store. We are committed to providing a secure, transparent, and reliable shopping experience — backed by a fully licensed and registered UAE business.